Yes, we’ve changed to better serve our customers. IDEAL Electric has returned to its roots: real people doing the jobs they love. No silly bureaucracy. No mega corporation mentality – just clear external and internal communication ensuring that we deliver on our IDEAL reputation.

All IDEAL Machines and Parts can be manufactured in the United States, globally, or a mix of the two.

IDEAL Electric operates two state-of-the-art manufacturing facilities in Mansfield, Ohio, and Houston, Texas. Both of our manufacturing facilities are outfitted with testing floors, allowing us to take your machine from a paper draft to test-certified all in the same location. 

Additionally, IDEAL Electric is proud to participate in the global supply chain. So, flexibility of origin is never an issue. We’re always able to facilitate globally manufactured and mixed, global-American, machines readily.

The longevity of a machine is directly linked to the quality of support it receives. Though the average lifespan of a machine is more than 25 years, there are IDEAL machines in the field still operating smoothly after 70 years of service. Enrolling in an annual IDEAL Service Agreement for your machine is recommended so that you can hit the 70-year mark, too. IDEAL lifecycle support makes all the difference. Learn more about IDEAL Service Agreements here.

Of course! IDEAL Electric has local support services and workshops worldwide. We centralize our communication via IDEAL HQ to ensure top quality service, no matter where you are.

Nothing beats the build-quality and lifetime-value offered by IDEAL machines. Our machines consistently outperform other brands in efficiency and longevity. We offer customized bespoke machines that differ depending on our client’s needs. IDEAL machines last longer, have thousands of references in every operating environment, and require less downtime than cheap competitors. We don’t build flimsy machines, and you shouldn’t settle for one. Protect your investment, always instist on IDEAL.

Yes! IDEAL Electric can quickly ship parts like rectifiers and surge suppressors directly from our stock. As an OEM, IDEAL Electric has access to all the prints and original designs for every part and machine we have ever produced. So, even if we don’t have something in-stock, we can use our design archive to build it quicker than anyone else.

You can always order directly from IDEAL Electric, no matter where you are in the world. We are proud to operate on a global scale and have established a global supply chain so that our clients’ needs are always met rapidly. Unlike other manufacuters, we like establishing direct relationships with our clients so that we can make your experience IDEAL. We offer online payment at our instant payment portal.

IDEAL accepts all major credit cards. You can pay online using your credit card via our payment portal. Terms and conditions may apply. 

For your safety and security, we never accept credit payment via phone or email.

Yes. There is a 2.98% processing fee when paying with a credit card.